Hyster enjoys a different relationship with our customers. We try to create complete client satisfaction created through world class manufacturing. Our objective is to foresee the needs of each customer in addition to deal with them with forklifts which deliver the value, the performance and the dependability that they require.
Hyster completely believes in starting with the client. The company performs yearly focus groups and provides on-going voice of customer research that is conducted both on line and in the field. We have over 400 design engineers to translate that input into intelligent designs by applying our thorough review gate process. Virtual prototype builds and advanced tools help make sure that the best machine practices come together. Other advanced tools like for instance virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
In order to ensure the lowest ownership cost and total dependability all of Hyster's machinery are subjected to environmental, virtual and physical tests. Not only do we test against our own standards, but we are always testing against the competition's products too. Our final tests happen in real-world customer applications so as to make certain that our products have met our highest standards.
Demand-Flow Manufacturing That is Lean and Smart
Hyster's manufacturing is world-class driven by its Demand Flow Technology or DFT. Each and every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to deliver total client satisfaction and flawless quality 100 percent of the time, each and every time.
Total Quality All The Time
Hyster uses an integrated MES or Manufacturing Execution System to initiate excellence from the beginning. The MES is responsible for managing flow of production. The MES coordinates line activities such as part sequencing and quality verification. It also uses torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in every shift. These audits really hold each and every worker accountable for consistent quality, along with the 5s workplace organization in place to help us accomplish it.
Hyster offers a range of high quality features as standard with our products. By remaining devoted to our focus on both safety and quality, and by being innovative from start to finish, we offer some of the best material handling equipment on the market. These are just a few of the reasons why the company has become a leader within the industry.